Help Center

Everything you need to file with ease

Short, friendly guides for filing your KRA return. Still stuck? Message us on WhatsApp — a real answer beats a help page any day.

Filing

Understanding the 2026 tax amnesty
What the KRA penalty-and-interest amnesty actually covers, who qualifies, and the deadline you can't afford to miss.

Getting started

How to download your autopopulated ITR from iTax
A step-by-step walkthrough to grab the prefilled income-tax return KRA already has waiting for you on iTax.
What documents Ushuru needs to file
A short, plain checklist of everything we ask for — and why each one matters for an accurate, stress-free return.

Money

Why do I owe tax if withholding was already deducted?
Withholding tax is a prepayment, not a final settlement. Here's why a return can still leave you owing — or owed a refund.